Notice of Privacy Practices

Effective Date: September 16, 2026

Your Information. Your Rights. Our Responsibilities.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

TruYou Psychiatry is committed to protecting the privacy and security of your health information. This Notice describes our responsibilities and your rights regarding your protected health information ("PHI").

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities.

Get a Copy of Your Medical Record

You may ask to see or obtain an electronic or paper copy of your medical record and other health information we maintain about you.

We will provide a copy or summary of your health information, usually within the time required by applicable law. We may charge a reasonable, cost-based fee where permitted.

Ask Us to Correct Your Medical Record

You may ask us to correct health information about you that you believe is incorrect or incomplete.

We may deny your request in certain circumstances, but we will explain the reason for the denial in writing as required by law.

Request Confidential Communications

You may ask us to contact you in a specific way, such as calling a particular telephone number, or to send communications to a different address.

We will accommodate reasonable requests as required by law.

Ask Us to Limit What We Use or Share

You may ask us not to use or disclose certain health information for treatment, payment, or healthcare operations.

We are not required to agree to every request.

However, if you pay for a healthcare service or item in full out of pocket, you may ask us not to disclose information about that service or item to your health insurer for payment or healthcare operations. We will honor that request unless disclosure is required by law.

Get a List of Certain Disclosures

You may request an accounting of certain disclosures of your health information made during the six years before your request.

The accounting generally does not include disclosures made for treatment, payment, healthcare operations, or certain other disclosures excluded by law.

We will provide one accounting during any 12-month period without charge. We may charge a reasonable, cost-based fee for additional requests within the same 12-month period.

Get a Copy of This Notice

You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

Choose Someone to Act for You

If you have given someone medical power of attorney, or if someone is your legal guardian or otherwise legally authorized to act on your behalf, that person may exercise your rights and make choices concerning your health information.

We will verify that the person has appropriate authority before taking action.

File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with TruYou Psychiatry using the contact information at the end of this Notice.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

HHS Office for Civil Rights complaint information

TruYou Psychiatry will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you may tell us your preferences about what we share.

These situations may include:

• Sharing information with family members, friends, or others involved in your care
• Sharing information in a disaster-relief situation
• Certain communications concerning our services
• Other uses or disclosures where your authorization or choice is required

If you are unable to communicate your preference—for example, because you are unconscious—we may share information when we believe doing so is in your best interest and is permitted by law.

We may also disclose information when necessary to lessen a serious and imminent threat to health or safety when permitted by law. HHS specifically recognizes this type of disclosure in the mental-health context.

Marketing and Sale of Information

We will obtain your written authorization before using or disclosing your health information for purposes requiring authorization under HIPAA, including certain marketing activities or the sale of your health information.

You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance upon it.

How We Typically Use and Share Your Information

HIPAA permits us to use or disclose your health information in certain circumstances without obtaining separate authorization.

Treatment

We may use your health information and share it with other healthcare professionals involved in your treatment.

For example, your psychiatric provider may communicate with another healthcare professional involved in your care when appropriate.

Payment

We may use and disclose your health information to bill and obtain payment from health plans or other entities.

For example, we may provide information to your health insurer to obtain payment for services provided to you.

Healthcare Operations

We may use and disclose your health information to operate our practice, improve services, coordinate care, train staff, conduct quality assessment activities, and perform other healthcare operations permitted by law.

Other Uses and Disclosures

We may also use or disclose health information as permitted or required by law for purposes including:

Public Health and Safety

We may disclose information for certain public-health activities, such as:

• Preventing or controlling disease
• Reporting adverse reactions to medications where required
• Reporting suspected abuse, neglect, or domestic violence when authorized or required by law
• Preventing or reducing a serious threat to someone's health or safety

Health Oversight

We may disclose health information to authorized agencies for activities such as audits, investigations, inspections, and licensing activities.

Legal Requirements

We may disclose your information when required by federal or state law.

Judicial and Administrative Proceedings

We may disclose health information in response to a court or administrative order or other lawful legal process when the requirements for disclosure are satisfied.

Law Enforcement

We may disclose information to law-enforcement officials in circumstances permitted or required by law.

Coroners and Medical Examiners

We may disclose health information to coroners, medical examiners, or other authorized officials as permitted by law.

Workers' Compensation

We may disclose health information as authorized by workers' compensation laws and similar programs.

Mental Health Information

Because TruYou Psychiatry provides mental healthcare, some information contained in your record may be particularly sensitive.

We protect mental-health information in accordance with HIPAA and other applicable federal and state laws. Certain types of information may receive additional protections.

Psychotherapy Notes

HIPAA provides special protection for psychotherapy notes as that term is defined by federal law.

In most circumstances, uses or disclosures of psychotherapy notes require your written authorization unless an exception under applicable law permits the use or disclosure.

Substance Use Disorder Records

Certain substance use disorder treatment records may receive additional confidentiality protections under federal law, including 42 CFR Part 2.

Where those rules apply, TruYou Psychiatry will use and disclose those records only as permitted by applicable law.

Current HHS rules require HIPAA Notices of Privacy Practices to address applicable Part 2 substance-use-disorder records as of February 16, 2026.

Our Responsibilities

TruYou Psychiatry is required by law to:

• Maintain the privacy and security of your protected health information.
• Provide you with this Notice describing our legal duties and privacy practices.
• Follow the privacy practices described in the Notice currently in effect.
• Notify affected individuals following a breach of unsecured protected health information when notification is required by law.
• Refrain from using or disclosing your information except as described in this Notice or otherwise permitted or required by law.

If you authorize us in writing to use or disclose information for a particular purpose, you may revoke that authorization in writing at any time, subject to limitations provided by law.

Changes to This Notice

TruYou Psychiatry reserves the right to change the terms of this Notice and our privacy practices.

Changes may apply to health information we already maintain as well as information we receive in the future.

When this Notice is materially revised, the current version will be available at our office and on our website.

Questions or Complaints

If you have questions about this Notice, wish to exercise your privacy rights, or believe your privacy rights have been violated, please contact:

TruYou Psychiatry
Privacy Officer: Randy Read
821 N St, Suite 102
Anchorage, AK 99501
Phone: 912-386-4086
Fax: 800-269-0095
Email: info@truyoupsychiatry.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not affect your treatment and TruYou Psychiatry will not retaliate against you for exercising your privacy rights.